Terms & Conditions:


Confirmation of booking details will ensure your provisional booking, and your agreement of these terms and conditions.

GENERAL BOOKINGS:

Once a booking is made, final costs agreed, and a deposit taken, the booking is final. We will not accept any cancellations or changes in numbers after this point. Full fees will be due.

A fifty percent non-refundable deposit will confirm your booking. The final balance is to be paid before the date of the service.

Cleared funds must be in our account by 10 days prior to the date of the appointment, including agreed expenses. If they are not we, reserve the right to cancel your booking.

WEDDING BOOKINGS:

Once a booking is made, final costs agreed, and a deposit taken, the booking is final. We will not accept any cancellations or changes in numbers after this point. Full fees will be due.

Wedding Trials are charged at 40% of the Bride's overall services; once you have confirmed your booking Deco Dolls will invoice you for your Trial. Funds must have cleared 14 days after receipt of the invoice.  The fee for your Trial is non-refundable.

After your Trial we invoice for 50% of the full remaining fee; funds must have cleared 14 days after receipt of the invoice. This payment will guarantee the booking.

Final funds must be in our account 3 weeks prior to the date of your wedding, including agreed expenses. If they are not we, reserve the right to cancel your booking.

HEN PARTIES AND GROUP BOOKINGS:

Once a booking is made, final costs agreed, and a deposit taken, the booking is final. We will not accept any cancellations or changes in numbers after this point. Full fees will be due.

For Hen Parties and Group Bookings final funds must be paid in full at the point of booking, including agreed expenses. If they are not we, reserve the right to cancel your booking.

APPLICABLE TO ALL BOOKINGS:

We require accurate information at the time of booking. If you provide any misleading or incorrect information you could be liable and incur extra fees.

We reserve the right to rebook or cancel if fees are not paid on time.

For payments not received in the time agreed late payment charges will be applied.

If in the case of an emergency we are unable to get to an appointment or booking we will do our best to provide someone else of the same standard. If this is not possible we will offer a full refund but will not be made liable.

Travel within Central London locations are included in the cost of your service. Distances outside London will incur a fee of £0.50 per mile.

Parking and toll payments are in addition to the service fee.

Any digital photos taken by us or given to us by you may be added to our Deco Dolls professional portfolio, website, twitter feed or Facebook site. Please let us know if you do not wish any photographs to be used for these promotions or portfolios.